How do I Find My Size?
(German Version below // Deutsche Version weiter unten)
Dear backers!
With this survey you can choose your desired color and size. Please choose your normal shoe size.
It is very important that you measure your feet with our sizing tool and that you do not rely on the sizes of other brands. This video: https://www.youtube.com/watch?v=YbhXeCaXpDM shows the best way to determine your size. Please download the sizing tool. Important: If you are in between two sizes, please choose the smaller one!
Download Sizing Tool Men (English): https://tinyurl.com/y7nc4733
Download Sizing Tool Women (English): https://tinyurl.com/y7mlu9gz
Instructions
1) Print this page to its current size (100%)! Make sure not to select any re-sizing options in your print settings.
2) If you’re not sure that you’ve printed correctly, double check your page against the template (2)
3) Verify the size accuracy using a credit card (below).
4) Match the heel of your foot to the curved line
5) Mark where your toes land
6) Find your size
If you need any help, please contact us: [email protected]
Thanks, your Giesswein Team
_______________________________
Umfrage
Liebe Unterstützer - nun ist es endlich soweit!
Mit dieser Umfrage können Sie Ihre gewünschte Farbe und Größe auswählen. Bitte wählen Sie Ihre normale Schuhgröße aus.
Es ist sehr wichtig, dass Sie Ihre Füße mit unserem Sizing Tool messen und dass Sie sich nicht auf die Größen anderer Marken verlassen.
Dieses Video: https://www.youtube.com/watch?v=RbIDTfpPk34 zeigt die beste Methode zur Bestimmung Ihrer Größe. Bitte downloaden Sie Ihr Sizing Tool (Damen oder Herren). Wichtig: Falls Sie eine Zwischengröße haben, wählen Sie bitte die kleinere Variante!
Download Sizing Tool Herren (Deutsch): https://tinyurl.com/y7fc6hgz
Download Sizing Tool Damen (Deutsch): https://tinyurl.com/ycbxb8po
Anleitung
1) Drucken Sie die tatsächliche Größe aus! Stellen Sie bitte sicher, dass Sie die Druckoptionen nicht verändern.
2) Überprüfen Sie die Vorlage, wenn Sie nicht sicher sind.
3) Überprüfen Sie die Größengenauigkeit mit einer Kreditkarte.
4) Platzieren Sie Ihre Ferse – bündig mit der roten Linie.
5) Markieren Sie die Stelle, wo Ihre längste Zehe landet.
6) Finden Sie die richtige Größe.
Falls Sie Hilfe brauchen, kontaktieren Sie uns gern hier unter: [email protected]
Vielen Dank, Ihr Giesswein Team
Last updated: October 26, 2018 10:51
When can I choose Color + Size?
After completing the campaign, you can choose your desired color and size via survey - this will be sent to you via e-mail.
Last updated: September 20, 2018 03:54
Can I choose different sizes when I choose to pledge more than 1 pair of shoes?
Yes. You can choose different sizes and colors at the end of the campaign.
Last updated: September 20, 2018 05:49
Current Estimated Shipping Date: November 2018
Last Updated At: 10/03/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.